May 14, 2010

Email Received Feedback From Residence From MR Steven Yong Of Serina Bay

Dear Mohd Amin,

As you know since the JMB were formed last year, till date none of their jobs done have bring good to unit member.None of our complaints were attended, phone call not attended at all by the present Committee members. Meeting dates, minutes and attendance of Committee are not stated in the notice board. Furthermore, the Management and Maintenance office staff are too busy even to entertain queries and requests and they even refuse to receivecomplaints letters.

Currently the services at the apartment are getting from bad to worse. No guards can be seen in the day and night time.They have been wasting money on the alarm system because they have been put on the wrong side. Its is also a waste of money to install the auto gate when they can just let anybody in. In such a big expenses project which cost almost RM40,000/= they did not even get the consent of the resident before installing while the residents whose roof top are
leaking during raining season are suffering.

The audited account still could not come out because there are discrepancies which may amount to about RM100,000=. Without the audited account, there could not be any AGM. Under the rules of the Management Act 663,an AGM must be held not more than 15 months after the last AGM. Its now more than 15 months and as such, their Committee is now considered null & void.

As such for the concern of the residents, we are proposing to form a new Committee to take over the current one. Looking forward to your co-operation for the benefits & betterment of our residents and Serina Bay.

Thank you.

Best regards,
Steven