Robert Bench Resignation Letter Given After Our 2010 JMB Take Over 19.06.2010

Hi Everyone !

This is a copy of our Robert Bench Management Company Resignations Letter :

The reason why they want to resign is :

1. They cant handle our residence complaints

As a new chairman this is my View  to Robert Bench :

1. As residence Building management company complaints is something normal to building management company and this is not the reason to give .

My instructions is :

1.Give Me a new letter on your resignations based on current date and months.As for the one on top not valid.
2. Robert bench period of services to serina bay will be over until these things are done :
* the accounts hand over
* the complete reports of leakage and defect compile and given with picture on who is responsible
( Developers 1 file / Owners 1 file )
* After the new JMB can Find replacement new building management company.
* After proper handover of document and accounts to the new building management company.

So residence please help us in putting complaints to the management on leakage of you house fast ...

thanks

Chairman JMB 2010
Serena Bay Apartment

14.06.2010 Case : Stealing and Shit In Our Swimming Pools Incident Capture By Residence Given To Serinabay New 2010 Security Company

Hi Everyone !.. today is a very frustrating day on the incidents ac cure at serinabay apartment , that to me is unprofessional and double standard..

felony : 3 Indian girls
cases : 1 caught and admitted stealing cloths and 1 from the other 2 girls as witness admit that on the same day  at our laundry shops ground floor main entrances. 2 more plus the 1 stealing  caught by guards as witness shits in our swimming pools. All of them comes in through by climbing our back fences like a thief.on the 13.06.2010.

Here are the Evidences :

This is how they comes in yesterday 13.06.2010 :

This are the 3 felony 1 of them the picture not clear so i can't put it in , but guards have it all of theirs picture.

This is the results on 14.06.2010 the day they were caught by residences at 5:45pm given to the guards manager to handle this cases.

2 copy of the same picture just to make all of us understand what is the writing on the outcomes of this cases the report are in red colour :

My questions is :

1. Is this a proper procedure for guards to handle cases?.
2. Do guards have authorities to compensate any valuable from felony as "cagaran" or cases items to hold by guards manager , until the felony came back with theirs IC ?.
3. With all the proofs in hands why do the guards manager used the words "disyaki" or in English "suspect" in the above reports ?.
4. What happen is the name that the felony gave and written in the reports is no true, then they straight go to the polices stations and make a reports that they have been blackmail by the guards manager and to settle they have to give all theirs valuable as bribe to settle ?.
5. What going to happen to the valuable if the 3 felony doesn't comes back with theirs IC ?.

To me all this can be settle just by pushing it all to the polices stations ...since we have given this felony co-operations by letting 1 of them to go home and comes back with all theirs IC since 5:45pm 14.06.2010 Until 7:00pm 14.06.2010. In the ends she has vanished doesn't come back leaving the other 2 at guard stations block B.

The actions taken by the security manager questions me a lot on his accountability and credibility

To me this not right and not fair to the residences and not right to the law of security .

That all now , try to think it over all of us ..

From People That Care

New AGM 19.06.2010 Agenda IMPORTANTS MATTERS That Not Included In This Meeting

Hi Everyone!..

Today I'm going to share about the procedures in any AGM that the most important thing to declare is "Accounts Details ". Now lets us look upon Serinabay Apartment Cases, If the old JMB didn't declare theirs account status it's is dangerous for New JMB to take over.

Unless :

1. This AGM 19.06.2010 The 2009 JMB Gazette the Account Details Declarations and minutes it in the meeting , on what is the current status and what is the problems that they have not cleared and settle and what is the progress.

2. The Current 2009 JMB Needs to declare in the meeting 19.06.2010 and minutes that what ever the outcome of the unsettled account will be born responsibility by those who responsible .And the New JMB 2010 have right to hand over this case to authorities if the audited company show the results on submitted accounts done by Robert bench if unbalances accounts not matters cause by Kasporat Or Robert Bench Under management Of 2009 JMB.

3. The new JMB 2010 Needs The Current Opening Balances Amount For July 2010 As New JMB 2010 Handover amount From 2009 JMB as for starting and minutes in the meeting 19.06.2010.
( This Figure for me also not right because as for me the outstanding accounts that they needs 2 months to settled can not be telly roughly i think and all of my friends also agreed that they will be of RM100K more or less unbalances with shortage of resit to declare usage and claims , Especially the collections of maintenance resit amounts with actual payment done by residences. )

As far as i know that the current 2009 JMB needs about 2 months more to compile and set up accounts done by Robbert bench  from the day 2009 JMB take over accounts from Kasporat, Manage By  FA Resources until the day they replaces FA With  Robert Bench as management company .This Accounts now with Ms Linda Accounts clerk from Robert Bench company they are charging serinabay residences RM800.00 Per accounts for a month all together 8 months all , this is as per agreed from Robert Bench With Mr Tan Kean Paw 2009 JMB President.

After This this consolidate accounts needs to be given to auditing company to audit as audited accounts for declarations to COB and residences . This will also cost RM2-3K and yet if the result not balances the audit company will ask The current 2010 JMB for permissions to proceeds investigations and explanations on what are the problems. After all been check finally the auditing company will give a details reports of the accounts status if unbalances from where is the shortage come from and  who is responsible .

The new 2010 JMB have right to reports this to authorities or discuss it with relevant parties on how to settled it and will declare it to residences on the outcomes.

So now residences what we needs to stress on the 19.06.2010 meeting if not everybody nominated will take back the nominations and refuse to be elected."Tarik Diri".

1. To discuss on accounts matters and minutes it in meeting as one the agenda of this AGM meeting before the elections of new JMB 2010.
2. To discuss on "USUL-USUL" given on paper to the management offices earlier and minutes it on meeting ,before the elections of new JMB 2010. The results will be gazetted as our new "House Rules "

Thanks

That's all for now

From people that care

Dumping Of Trash Done By The Terraces Houses Behind Block A No Actions From MPPP Looks Like Supporting The Terraces House To Dump Here

Hi ! Everyone today I'm going to share today, some irresponsible actions by our neighbors of this apartment, in theirs actions to me are selfish and doesn't care of other people rights. but what troubling me ,why is like the MPPP supporting them by supplying them with a big trash bin and encouraging these resident to dump here?.


Look at the After picture below :

These are picture taken on 07.06.2010

My questions is :
Is this healthy living picture environment ?.
Is this trash dumping areas gazetted by MPPP ?.
Is this is what the character of people living in serenabay apartment ?.
Do our relative and friends knows that this is done by the residence living in terraces houses,
Not by residences of serinabay apartment ?.
Why do MPPP puts the trash bin beside our apartment areas ?.
Why can't MPPP Put this trash bin at near to the terraces house area ?.
Why is this trash bin needs to be put here instead the terraces house residences already have individual trash bin in front of theirs own houses ?.
Is this scenario will increase our house value in long terms ?.
Why can't our 2009 JMB do something about this ?.
Are we going to let this activities carry on ?.

Looks At this Before picture Below  :

This picture is why MPPP puts trash bin here near serinbay apartment , does the after picture above with trash bin solved the littering problems done by the terraces houses residences ?.

I hope our JMB will take actions to the authorities , as this activity needs to stop now.This is to ensure our environment is clean and clear .

Is this a solutions from MPPP for keeping our environment clean ?.

that all folks

From people that care

Lineup Name Of 2009 JMB That Will Be Replaces In This 19.06.2010 AGM Meeting

Hi everyone !..

 I'm highlighting the lineup name of the current 2009 JMB of Serinabay that in residences hand to maintain or replaces in the AGM meeting 19.06.2010 Saturday.

1. Mr Tan Kean Phaw                      C-16-3A
2. En Bakthiar                                  A-05-05
3. En Ashraf Ali Bin Jalaludin            A-3A-03
4. En Nainah Muhamad                    B-11-3A
5. En Azwanizan Bin Abdul Wahab  C-3A-09
6. Mr Teh Tet Seong                        B-10-02
7. En Hithayatullah                            C-02-01
8. Miss Oh Shy Yunn                        C-07-11
9. Mr Ong Leng Gin                         C-12-01
10. Mr Lim Soon Guan                     B-G-25
11. Mr Goh Gin San                         C-16-11
12. Mr Sandana Raj A/L Gilbert       C-03-06

So All The name are here , what that i can tell from the 12 name 2-3 person that really performs but still , this 2-3 person also created some new rules and implementations that's doesn't get residences consent upon implementing it.As for the rest maybe theirs commitment doesn't allow them to have time and some have been terminated by president on certain cases.

I hope every body will do theirs part and elect new people that really willing to spend time and efforts by listening to residences rather than doing something without residences consent .

Thanks allot to All the 2009 JMB Committee's and i hope all that you will still be apart of this community and giving support to whom that been newly elected. " Jasa kamu semua tetap dikenang"

All the best , and may the best man / women  been elected

Thanks

En Mohamad Amin Bin Abdul Kadir
16-11-02 Serinabay Apartment
11600 Georgetown Penang

En Huzaifah Latest letter to JMB

Monday, May 31, 2010

I've been hearing a lot of issues on financial. If im given a chance to review all these documents maybe i can come out with some clarifications.

Posted by Huzaifah Magbool at 7:35 AM

Latest News - JMB AGM Fixed on 19 June 2010

Monday, May 31, 2010

Please do your favour by attending this meeting and more important dont forget to nominate people who really do work.

Posted by Huzaifah Magbool at 7:40 AM

Reserved Areas At Serina Bay Apartment For Non Muslims That Been Left Unmaintain Now Used By Contractors To Dumb Constructions Rubbish

Hi ! Everyone ,

Today i would like to share somethings that is very useful and important to us as residence ,

Take a look at this picture , do we know where it is ?. and do we know who owned this areas ?.

Answer :

1. This is a Pisces of land :

Pajakan Negeri
Jenis dan no Hakmilik : PN6559
Negeri : Pulau Pinang
Daerah : Timur Laut
Mukim : Georgetown
No. Lembaran : 43-D-11&44-C-1
Jenis Hakmilik : Pajakan Negeri
No Pelan Diperakui : 81073
No lot : Lot 36 seksyen 9E
Luas Lot : 522 meter Persegi = 1,712.598 Kaki Persegi
Dengan Perintah Pihak Berkuasa Negeri
Didaftarkan Pada : 15.07.2008
Tanah Yang Diberimilik Ini Hendaklah Digunakan Bagi Tujuan Rumah Ibadat Sahaja .
Tarikh Mula Mula Pemberimilikan : 05.10.2006
Rekod Ketuanpunyaan : Pejabat Setiausaha Kerajaan ( Bahagian Perumahan ) Tingkat 20, Komtar ,10503 Pulau Pinang .
Belong to Serinabay Apartment for Non Muslim as "Tempat Lain Ibadat".

But what we can see now No Fences been put up to maintain this areas and cleaning it making it more useful for our residence.

The developers has already claims and reserved this places for us the non Muslims living here in Serinabay  Apartment , as in clause all project must be allocated land for religion activities.And this pieces of land already file and gazetted as worshiping places for non Muslims here , why we didn't claim it and secure it as part of our facility and properties.

1. The First rule in claiming it as owner is to fence it , so that it show that this Pisces of land belong to us.
2. Finding fund to clear it and develop it .
3. making full used of the places for our residences.

Just Sharing something today

From People That Care .

My Resolutions for coming JMB AGM , Huzaifah Magbool,17-19-8

Joint Management Body of Serina Bay

Pejabat Pengurusan Serina Bay Apartment

17-G-26 Hilir Sungai Pinang

11600 Jelutong

Pulau Pinang

Title : RESOLUTIONS FOR JMB AGM 2010

I as the owner of unit 17-19-8 Serina Bay Apartment would like to propose the below said resolutions to be discussed and voted for during the upcoming annual general meeting of JMB of Serina Bay.

My resolutions are as below:

1.    All the current members of JMB to resign from their current post due to their failure in performing their responsibility as stated in the Act 663. These members should also be prohibited from competing in the coming election.

2.    New committee members should be elected in the meeting. All members standing for the post should be introduced at least by informing their educational background with information of their current job before the voting process is carried out.

3.    New post on top of current existing post should be introduced. The posts are namely deputy president and portfolio allocation for the committee members such as committee member to be in-charge of security, cleanliness and amenities. 

4.    The newly elected committee should hold at least a quarterly meeting with the residents to update issues and matters arising.

5.    A standard procurement policy should be put in place which paves way to form tender committee to evaluate and approve all procurement processes. Competency, Accountability & Transparency should be the basis for the policy formulation.

6.    Robert Bench service as the property manager should be terminated due to their poor performance. New property management company should be hired if it is deemed necessary thru open tender process.

7.    Sub-committee to be formed to organise social activities such as motivational talks, sports activity in view of increasing the mutual understating among the residence.

Sincerely,

Posted by Huzaifah Magbool at 8:34 AM

Friday, May 21, 2010 Letter from En Marwan syed Mohamed

Marwan bin Syed Mohamed & Rashidah binti Ismail
Blok 9-3-9 Pangsapuri Pelangi, Lintang Macallum 2,
10300 George Town, Pulau Pinang, Malaysia
Tel: +012-509 0327 (Rashidah) / +016-453 8820 (Marwan)


30 April 2010


Mr Robert S C Tan, Property Manager
ROBERT BENCH  cc Chairman, JMB of Serina Bay
No 5-4-1 Hunza Complex Jalan Gangsa
Greenlane Heights
11600 Pulau Pinang


Mr Robert,

Re: Inferior Property Management Handling at Serina Bay

The above matter refers.

We wish to express our frustration namely on the poor security services. The list is long but the most prickly issue is when our rightful car park is occupied by intruders. It’s irony that when you have all the tools – smart card / gate barrier / security guard / designated marked car park bay / clamp machine / on-site building supervisors (2 in fact) yet disconcerting situations like haphazard parking inside Serina Bay Driveway, owner’s car park lot occupied by others and MIA (Missing – In – Action) Security Guards at the main guard post resulting in the often artificial congestion on the main entrance along Hilir Sg Pinang, especially when visitors, who have enjoyed easy access, check in without the valid Touch ‘N Go access card but the Security Guard is missing.

It is regrettable that your Establishment, the better Registered Property Manager could allow 3rd party contractors to disrepute your proven reputation. This is not an isolated high-rise project as Robert Bench is well known in engaging sloppy Security Firms to manage its many guarded properties, Serina Bay inclusive. Maybe as the principal, you could consider partnering a reliable Security Firm, with a controlling stake, to complete your delivery service for the benefit of all concern.

Attached is our report for your kind attention.


Thank you.


Yours sincerely,

Marwan Shidah
………………………………………….. ………………………………………………………
Marwan bin Syed Mohamed Rashidah binti Ismail


FACTUAL REPORT TO ROBERT BENCH ON SITUATION OF SERINA BAY
30 APRIL 2010

(1) Photo Gallery

Intruder occupying owner’s car park lot. Owner’s car reg no PFQ 5152 .

Ball (soccer) marking all over car park wall at Level 6

Rubbish dump or store room in the PBA Water Meter room

Uncollected rubbish on awnings – a common scene

Where’s the Security – often scenario at the Security Guard Post

(2) Statement of Facts
 “No Access Card, No Entry” and yet with a wave of hand, more often than not, the Security Guard allows “outside” cars to enter, hence the often haphazard parking inside Serina Bay. It makes a mockery of your Circular / Notice.
 Where are the Security Guards? There’s a notice that visitors are to register with the Security Guards before entering the premise but the Security Guard Post is more often than not EMPTY. Besides when seen, the Security Guards are so tardy, old and very, very, very unfriendly just lazing around, group among themselves or watch TV at the nearby Mamak Joints. At times we could also find non-uniformed Security Guards at the Main Entrance / Exit Guard Post.
 What is the point of “selling” the Touch ‘N Go card to owner with valid car park lot when others can easily occupy the owner’s car park lot as experienced by me on 24-04-2010 at about 10:00 a.m.? It’s truly frustrating. The car park lot rightfully belongs to us and yet we have to spend like displaying our vehicle registration number to ensure there’s no obstruction.
 People using the swimming pool need not register with the Security Guard and therefore we have a situation that the swimming pool is free-for-all including residents from the nearby low-cost flats.
 Motorcycles inside the multi-level car park. Although there appears to be some valid motorcycle parking lots inside the multi-level car park but apparently they were not utilized, instead cars were seen parking on the motorcycle parking lots. Some motorcycles in the multi-level car park are suspected dump. Why is it so?
 The “No Parking Motorcycle” at Blok 17 is a farce as so many motorcycles are parked on the walkway. Beyond Blok 17, it is also observed that motorcycles are parked in haphazard manner almost everywhere, how do you plan to address this disconcerting situation? Do not put up signage unless you intend to enforce the ruling.
 RWDP (rain water down pipe) between P6-18 and P6-19 is broken resulting in heavy water fall during downpour but there’s no remedial action, why?
 Internal access driveway from the multi-storey car park to the exit flooded when rains probably due to poor drainage or choked drainage, where’s the containment action?
 Main security guard house at the Entrance / Exit is in bad shape with a big hole on the floor board and no proper housekeeping, an eyesore indeed, what are you going to do about it?
 Why are the many car park lots inside the multi-storey car park, which may still be owned by the Developer / JMB and not successfully sold to owners are let out to generate income for Serina Bay Account? It is obvious that many resort to parking on the public access road thus contributing to the congestion especially at night. Maybe information is not effectively communicated to residents as in the case of the big notice board in Blok 18, which is EMPTY.





Prepared by,
Marwan Syed Mohamed
Blok 18-05-02
016-4538820

Posted by Huzaifah Magbool at 8:36 AM